Back-up Child & Elder Care Program
In response to potential increase of back-up care child or eldercare needs during the outbreak of COVID-19, VMware has approved an increase of visits from 12 annual visits to 20 care usage days for 2020.
To further support our families during this unique time, VMware has eliminated the co-pays that were previously required for Center Based Care services and In-Home Care services for both children and elders.
In addition, VMware is offering a new Crisis Care Assist solution through Bright Horizons. Under Crisis Care Assist, you may enlist the help of a family member or personal friend to care for your child(ren) and be reimbursed up to $100 per day. Each use of Crisis Care shall constitute a use of Back-Up Care.
To learn more register for this benefit as per instructions below.
VMware provides back-up child care and elder care through Bright Horizons’ Back-Up Care Advantage Program. The program provides access to quality child care centers and licensed in-home care providers when your regular care arrangements break down.
The Back-Up Care Advantage Program is available to regular full-time employees working at least 20 hours per week.
How it Works
You can use back-up care when you need to be at work and your regular child or adult/elder care is unavailable, for example:
- Your regular caregiver or spouse/partner is unavailable
- You are transitioning between child or adult/elder care arrangements
- Your child’s regular center or school is closed
- Your spouse/partner or parent is ill or needs temporary assistance
- Your child is mildly ill at home
VMware employees have access to the following back-up care programs:
- Center-based child care
- In-home well- and mildly-ill child care
- In-home adult/elder care
Registration is free. With the program, you receive up to 20 uses per employee, per calendar year.
Cost of Back-Up Care (*Effective April 1st as per COVID-19 update)
|One Child||Two or More Children|
|Center-based care for children||$0 per child per visit||$0 per family per visit|
|In-home care for children, adults and/or elders||$0 per hour for up to three dependents under care, 4 hours minimum and 10 hours maximum||$0 per hour for up to three dependents under care, 4 hours minimum and 10 hours maximum|
- Username: VMware
- Password: backup12
For more information on back-up child and elder care review the Back-Up Parent Handbook.
ASK HR [VMware network access required]
Phone: 1-888-VMWARE8, option ‘US Benefits’
Internal Phone: ext. 29200