Back-up Daycare Program

VMware provides back-up child care and elder care through Bright Horizons’ Back-Up Care Advantage Program. The program provides access to quality child care centers and licensed in-home care providers when your regular care arrangements break down.

Eligibility

The Back-Up Care Advantage Program is available to regular full-time employees working at least 30 hours per week.

How it Works

You can use back-up care when you need to be at work and your regular child or adult/elder care is unavailable, for example:

  • Your regular caregiver or spouse/partner is unavailable
  • You are transitioning between child or adult/elder care arrangements
  • Your child’s regular center or school is closed
  • Your spouse/partner or parent is ill or needs temporary assistance
  • Your child is mildly ill at home

VMware employees have access to the following back-up care programs:

  • Center-based child care
  • In-home well- and mildly-ill child care
  • In-home adult/elder care

Cost

Registration is free and you pay a small co-payment for the care you receive. With the program, you receive up to 12 uses per employee, per calendar year.

Cost of Back-Up Care

One Child Two or More Children
Center-based care for children $15 per child per visit $25 per family per visit1
In-home care for children, adults and/or elders $6 per hour for up to three dependents under care, 4 hours minimum and 10 hours maximum $6 per hour for up to three dependents under care, 4 hours minimum and 10 hours maximum

1 Two or more children, maximum co-pay

Registration

Visit Bright Horizons and log in using:

  • Username: VMware
  • Password: backup12

For more information on back-up child and elder care review the Back-Up Parent Handbook.

Contact Us

Bright Horizons
Phone: 1-877-242-2737
Visit website

HR Source
Phone: 1-888-VMWARE8, option ‘US Benefits’
ASK HR [VMware network access required]
HRSource@vmware.com

Expect the Unexpected. Register Today!

Pre-register to ensure you have access when you need it. Once registered, you can reserve care up to one month in advance.

To register visit Bright Horizons and log in using:

  • Username: VMware
  • Password: backup12

Resources

Additional Benefits Benefit Byte Video [VMware network access required]
Back-Up Care FAQs
Back-Up Parent Handbook
Child Care Center User Guide
In-Home Adult Care User Guide
In-Home Child Care User Guide