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Flexible Benefits

Eligibility

•  Employee: All regular full-time employees up to retirement age
•  Spouse: Legal spouse of eligible employee
• Child(ren): Unmarried dependent child up to age 25 years

The Flexible Benefit program is managed through IHP will include panel services where you can enjoy privilege rates at panel clinics on a cashless basis. To enjoy cashless transactions at these clinics, you will need to present your iHP member card at the counter, subjected to terms and conditions. Where transactions cannot be on a cashless basis, you can submit your claim manually through iHP e-Claim System. Panel clinic listings are available for download through IHP Mobile APP.

Note: New employees and their dependents are eligible from date of hire. Pro-ration amount applies if he/she does not complete the full financial year of service during his first & last year of employment at VMware.

Exclusions

• Any cosmetic or plastic consultation/surgery or dietary products, unless advised by the doctor/dentist due to health and medical reasons.
• Expenses arising out of and during employment which constitutes a valid claim under the Workmen’s Compensation Act and other insurance plans under Company.
• Expenses incurred in respect of illness or disablement arising from self-inflicted injuries or illness caused by misconduct, attempted suicide; performance of an unlawful act; exposure to any unjustifiable hazards; participation in activities beyond the Company’s scope of duties, the use of drug, alcohol abuse, any breach of the peace or disorderly conduct
• Expenses for sexually transmitted diseases, lifestyle medication, Viagra, slimming pills, House calls, Circumcision, Plastic or cosmetic surgery, Treatment for acne for cosmetic purpose, Any expenses on self-requested treatment, Treatment not medically necessary
• Consumer products; medicated soap or shampoo, skin lotion or moisturizer, other derma products
• Reject retail item if it is not prescribed or not related to diagnosis

Reimbursement Process

• You may submit your claims via iHP e-claim system at https://eclaim.ihp.com.sg/eclaim/.
• User ID: Last 4 characters of your NRIC/FIN/Passport followed by your date of birth (DDMMYYYY) E.g. 567A01011970
• Password: Date of birth in DDMMYYYY format, or your most recent web portal password if you have recently changed it

Additional Notes:

• Claims submitted on or before the month-end will be paid in the following month’s payroll
• Original receipts of rejected claims will be returned to the employee
•  It is good practice to keep a copy of the receipts you have submitted

Claim Processing Timeline

You will be reimbursed via monthly payroll.

• Working day before if the specified day falls on weekend or public holiday

Making Changes

For existing employees, the enrollment window will be open effective Annual Enrolment Period within which you can make alterations to your benefit selections or when you have a qualified life event listed below:

• Marriage
• Birth or adoption of a child
• Loss of a loved one
• Divorce

If you experience a qualified life event and want to make changes to your enrollment you should notify HR Source [VMware network access required] within 30 days of the life event.

Enrollment

You are your dependents are automatically enrolled in Flexible Benefits plan from your date of hire at VMware.

When Coverage Begins

Coverage for you and your dependents will begin on the first day of your employment at VMware.

When Coverage Ends

Coverage for you and your dependents will end on the last day of your employment with VMware.