Loss of a Loved One

Losing a loved one can be overwhelming. Here’s a checklist of the benefit changes you might want to consider and some other resources to help you through the process.

Benefit Changes

Changes and elections for most of the VMware benefit plans are made at annual enrollment; however, the loss of a loved one is considered a qualified life event. You must make changes within 30 days of the date of the qualified life event. You are eligible to make the following changes:

To report the loss of a loved one, within 30 days of the event:

  • Enroll or update your benefits online via Workday Benefits [VMware network access required]
  • If you have questions, contact HR Source at 1-888-VMWARE8, option ‘US Benefits’ or via email at hrsource@vmware.com.
  • If you are the spouse or family member of a VMware employee who has recently passed away, please contact HR Source. They will ensure you are put in contact with the appropriate internal resources.

Time Away

Planning time away from work to grieve after the loss of a loved one is an important consideration. Be sure to review the Bereavement page for eligibility requirements.

Things to Think About

  • File a Life Insurance Claim

If you enrolled Supplemental Life Insurance for your loved one(s), contact HR Source for assistance with filing a claim. You may also consider contacting your loved one’s employer to find out what benefits they may have been eligible for.

  • Personal Information
    • To update your preferred name, emergency contact and/or home address, log into Workday [VMware network access required]. For more information and detailed instructions, please visit the Workday page [VMware network access requiredon VMware Source.
    • If you need to update your marital status and/or your legal name, you will need to contact HR Source [VMware network access required]. If changing your legal name, you will be required to supply your Social Security Card that reflects your new legal name.
    • You will need to contact E*TRADE to update your personal address if you are enrolled in ESPP or have RSUs.
    • You will need to contact Fidelity to update your personal address if you are enrolled in the brokerage option of the 401(k) plan. If you do not have the brokerage option, your new address will feed into Fidelity within 1-2 weeks, once you have updated it in Workday [VMware network access required].
    • If you would like to update your W-4 withholdings, please visit ADP Payroll [VMware network access required].

Other Resources

  • ARAG Legal Plan

If you are currently enrolled in the ARAG legal plan, review the legal services that can assist you.

  • Employee Assistance Program (EAP)

OPTUM provides objective, third-party support and advice for navigating life’s challenges. Services include counseling as well as legal and financial consultations. Contact OPTUM for more information.

Contact us

ARAG Legal Plan
Phone: 1-800-247-4184
Visit Website

Phone: 1-800-238-2125
Visit Website

Phone: 1-800-838-0908
Visit Website

Phone: 1-800-835-5095
Visit Website

HR Source
Phone: 1-888-VMWARE8, option ‘US Benefits’
ASK HR [VMware network access required]

Phone: 1-866-248-4096
Visit website


Workday Benefits [VMware network access required]
Workday Quick Reference Guide: Death of a Spouse, Domestic Partner, or Dependent [VMware network access required]