Medical Services

VMware is committed to your health and well-being. For this reason, we partner with Hospital Metropolitano to provide you with on-site, primary, extended, and virtual medical care with highly qualified professionals.

On-site Physician

At the facility, you can access general examinations, follow-up appointments, first-aid, authorized medical leave, and much more.

The on-site nurse is available Monday through Friday from 7:30 am – 4:30 pm.

On-site doctor services are available to VMware employees on Tuesday, Wednesday, and Thursday from 1:00 pm – 3:40 pm. Appointments are typically 20 minutes in length.

To schedule an appointment with an on-site doctor, phone or visit the on-site nurse in the Clinic Room, on the 2nd floor. Due to the current situation, contact our on-site nurse, via email to schedule an appointment.

Primary Medical Care

Primary medical care is a service that the Instituto Nacional de Seguros (INS) offers which is made up of selected providers who provide the general medicine service at no cost as part of VMWare’s medical insurance.
Please read the Primary Medical Care (Atencion Medica Primaria) [VMware network access required] document for additional information and on how to schedule your appointment.

Extended Medical Care – Hospital Metropolitano

In case you wish to do personally visit a doctor, we now have the option to do so at any of Hospital Metropolitano’s medical centers throughout the country.

To use this service:
• Please first review the Extended Medical Care (Atencion Medica Extendida) [VMware network access required] information for instructions.
• Schedule the appointment via their call center at 2521-9595.
• Upon arrival at the medical center, you must present, your identification and VMWARE badge.

Virtual Medicine

The INS provides this service to our employees by scheduling an appointment via their online application, INS 24/7,  on Android or IOS, or by visiting their Website.

Find more details at:

Contact Us

On-Site Nurse:
Internal Phone: ext. 18390

Contact HR Source [VMware network access required]
ASK HR [VMware network access required]
Phone: 1-888-869-2738


Primary Medical Care (Atencion Medica Primaria) [VMware network access required]

Extended Medical Care (Atencion Medica Extendida) [VMware network access required]

Virtual Medicine Brochure

INS 24/7

Last Updated: 14 Jul 2022, 5:37 AM