COVID-19 Resources Support


UnitedHealth Care (UHC) 

COVID-19 Testing and Treatment:

Covered at 100% for in/out of network whether in office, or emergency through to December 31, 2020


Covered at $0 cost through December 31, 2020.


Covered at $0 cost through December 31, 2020.

These include telehealth options for other medical or behavioral health care.  If you use in network providers these are covered at $0 cost.  If you use out of network providers, you may be responsible to pay for billed charges that are over the allowed plan cost for a similar cost in network.

Kaiser Northern California and Hawaii plans

COVID-19 Testing and Treatment:

Covered at 100% for all Kaiser members through December 31, 2020.

Telehealth through Kaiser also covered at no cost.

Emotional Wellness AppsmyStrength and CALM are now offered with no subscription fees to Kaiser members.

Employee Assistance Program (EAP)

No cost to all US regular employee and family members with access to host of services through Optum.

Use code VMware to access portal.

Bright Horizons – Back- Up Child and Elder Care and Family Supports Programs

Review Additional Family Supports available for accessing caregivers, pet sitters, tutors, housekeepers, educational resource assistance and more.

Flexible Spending Accounts (GPFSA, LPFSA and Dependent Care)

As a result of the Coronavirus outbreak, new IRS legislation allowed employers to approve mid year changes to Flexible Spending Account elections without a Qualifying Life event in 2020.   This means that employees can choose to elect into or opt out of an existing FSA plan, or increase or decrease a current FSA election for the 2020 plan year.  Please review details here.

Rethink Benefits

No cost for all VMware employees’ parents who need support with children having learning, social or behavioral challenges, or developmental difficulties.  14 hours of free teleconsultations per year with certified behavioral therapist of your choice.  Click here for information.

Pandemic Leave

Review the Pandemic Leave Policy to access up to 10 days of time off (in addition to accrued vacation/sick days) or Non Accrued Vacation (NAV).

WellBeing Allowance

VMware rebranded WellBeing Allowance (formerly known as Fitness Reimbursement) effective September 1, 2020 to provide an annual maximum allowance of up to $400 USD to achieve wellbeing, the state of being comfortable, healthy and happy. Please review details of this program here.

Medical Leaves of Absence

If you need to be absent from work for medical reasons, please review the VMware Medical Leave benefit.


The IRS sponsored CARES Act allows participants to request penalty-free distributions and loans of up to $100,000 if the participant, spouse or other member of the household experience financial loss due to COVID-19. The CARES Act also provides the opportunity to defer loan payments until January 2021.  To see what options are available to you, contact Fidelity at 1-800-835-5095 or access the Fidelity app on Workspace One and review the COVID-19 Resource Center.

Keeping your address, emergency contact and beneficiary information updated

It is always important to make sure your home address, emergency contact, emergency phone number contacts are kept up to date.  You can make updates in Workday.

Workday is the beneficiary record for your life insurance and supplemental employee life insurance however, these records do NOT automatically update your beneficiaries with financial institutions such as Fidelity, E*Trade and HealthEquity.  You are required to update your beneficiaries in their respective portals.  Please access the following Beneficiary update guide on how to do this information if you own these accounts.

Contact Us

HR Source
ASK HR [VMware network access required]
Phone: 1-888-VMWARE8, option ‘US Benefits’
Internal Phone: ext. 29200

Phone: 1-844-562-6290
Visit website

Phone: 1-800-464-4000
Visit website

Bright Horizons
Phone: 1-877-242-2737
Visit website

TRI-AD (FSA Program)
Phone: 1-888-844-1372
Visit website

Visit Website

Sedgwick (Absence/Disability)
Phone: 1-866-251-1749

401k Fidelity Investments
Phone: 1-800-835-5095
Visit website