2021 COVID-19 Resources Support

The Benefits team is continually reviewing COVID-19-Related updates and will communicate if there are any changes to your benefits as soon as possible.

Updated April 1st 2021


The American Rescue Plan Act of 2021 (ARPA) was signed into law on March 11, 2021. Among many provisions, the law stipulates that the federal government will pay 100% of COBRA health insurance premiums (premium assistance) for individuals who meet certain eligibility requirements. The subsidy begins on April 1, 2021 and ends on September 30, 2021. TRI-AD, VMware’s COBRA administrator, has published eligibility details about the ARPA subsidy on their blog.

TRI-AD is working diligently to assess the law and implement the COBRA changes operationally and will provide additional information as the governmental agencies make details available. Visit their COVID-19 page for additional COVID-19 guidance. If you have questions, please visit the TRI-AD website, email: flexmail@tri-ad.com or contact them at 1-888-844-1372.

To learn more about basic COBRA coverage please visit our COBRA Benefits page.

Medical Plans

UnitedHealth Care (UHC)

COVID-19 Testing and Treatment:

Covered at 100% for in/out of network whether in office, or emergency through to December 31, 2021

Note: If you use an out of network provider, you may be responsible for any billed charges over amounts allowed for a similar cost in network that is paid at 100%


Covered at $0 cost through December 31, 2021

Telehealth – Medical and Behavioral Health – Non Covid Related

Covered at $0 cost through December 31, 2021

In Network: These include telehealth options for other medical or behavioral health care at no cost.

Behavioral Telehealth using Lyra Health Network:  VMware employees enrolled in a UHC plan are eligible for the first 12 visits at no cost through new Lyra Health EAP program.  All additional telehealth visits will be at $0 cost to enrolled members and dependents for the balance of the calendar year 2021

Out of Network:  If you use out of network providers, you may be responsible to pay for billed charges that are over the allowed plan cost for a similar cost in network.

Kaiser Northern California and Hawaii plans

COVID-19 Testing : Covered at 100%

COVID –19 Treatment: Covered at 100% for all Kaiser members through March 31, 2021 or as long the national public health emergency lasts.

Telehealth through Kaiser also covered at no cost.

Emotional Wellness Apps – myStrength and CALM are now offered with no subscription fees to Kaiser members.

Bright Horizons – Back- Up Child and Elder Care and Family Supports Programs

VMware will continue to provide up to 20 days of backup care through Bright Horizons for 2021 and will continue to cover the cost of all co-pays.

Review Additional Family Supports available for accessing caregivers, pet sitters, tutors, housekeepers, educational resource assistance and more.

COVID 19 Vaccines (UHC and/or Kaiser plans)

Covered at no cost including administration. Please check CDC guidelines

Employee Assistance Program (EAP) through Lyra Health

No cost to all US regular employee and family members up to 12 sessions per member per year. Review details at here.

Flexible Spending Accounts (GPFSA, LPFSA and Dependent Care)- COVID relief changes allowed in 2021

The new Consolidated Appropriations Act 2021 (stimulus bill) allows employers to make changes to their FSA for calendar year 2021. See the attached PDF document for the latest updates.

Pandemic Leave

Review the Pandemic Leave Policy to access up to 5 days of time off (in addition to accrued vacation/sick days) or Non Accrued Vacation (NAV).

Rethink Benefits

No cost for all VMware employees’ parents who need support with children having learning, social or behavioral challenges, or developmental difficulties.  14 hours of free teleconsultations per year with certified behavioral therapist of your choice. Click here for information.

Wellbeing Allowance

VMware’s Wellbeing Allowance provides an allowance up to $1K to achieve wellbeing, the state of being comfortable, healthy and happy. Please review details of this program here.


Contact Us

Contact HR Source [VMware network access required]
ASK HR [VMware network access required]
Phone: 1-888-869-2738

Phone: 1-844-562-6290
Visit website

Phone: 1-800-464-4000
Visit website

Bright Horizons
Phone: 1-877-242-2737
Visit website

TRI-AD (FSA Program)
Phone: 1-888-844-1372
Visit website

Visit Website

Lyra Health (EAP and Behavioral Health)
Phone 1-888-844-1372
Website: VMware.lyrahealth.com

Last Updated: 17 Sep 2021, 1:06 PM